RETURN & EXCHANGE POLICY
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We offer 3 To 4 days of hassle-free returns and exchanges from the date of order delivered.
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Pick-up will be attempted twice. If the courier company is unable to pick up the shipment, you will need to send it back to the company address. Reverse pick-up is subject to the availability of the service in your area’s pin code.
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For COD orders, store credit will be provided within 3-4 working days from the day the return pickup is received at our warehouse. This will be sent to your registered email address or contact number. If you are eligible for a refund, please share your bank account details.
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Refunds will be processed within 4-5 working days once the product is received at our warehouse and the quality check is completed.
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A logistic charge of Rs. 250 per order will be deducted in case of any type of refund.
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Store credits are not refundable and are only redeemable on our official website.
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Shipping charges are non-refundable..
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There is no additional charge for exchanges.
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Size exchanges are subject to availability.
Email: Support@loxlen.com
WhatsApp: +91 9625128654